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Return Policy

Returns

Most returns are due to ordering the incorrect size. If you have a question based on the correct size to order please check out our Size Guide here or email us at cs@discountsurfco.com with your dimensions (chest, waist, height, weight and gender).

How to return an item? Please contact us first. You have 30 days from the date purchase to return or exchange your item. Please let us know the reason for the return/exchange. We'll send you instruction with an RA (Return Authroization) number. Unfortuntely, due to the costs associated with processing the return, we need to charge a restocking fee of 15%.

Exceptions

Order Errors: If the produce you receive from us is incorrect, we will be happy to return, refund or exchange the item promptly at no extra cost to you. You have 30 days from date of purchase to notify of us of an order error

Warranty Exchanges & Returns

Please visit our Warranty Page here for more details.

How to Process Warranty Exchanges & Returns

Please send us an email with your order number, the item(s) to be returned, your last name and reason for the exchange or return. We will email you back within 48 business hours with instructions on completing the exchange or return. You may email us at cs@discountsurfco.com or complete the form below.

Thanks for your business!

Customer Experience Team
Discount Surf Company LLC
cs@discountsurfco.com


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